At CharterMason we engage with our clients as an extension of their organisation.
Our commercial arrangements are based on value delivered to the
client and we are pleased when we can structure our reward in this
fashion. Recognising that our value proposition relies on enabling our
clients to deliver better organisational performance by providing
capability they would not normally retain, our competitive advantage
relies on an ability to understand the problem our clients need to
solve and to engage effectively.
This requires a focused but flexible resourcing model with
relationship accountability in the hands of the person who best
understands our clients’ business - the partner. The CharterMason
philosophy remains to have a single point of accountability for the
relationship residing in someone who understands our clients’ business
and can make judgments in the client interest while commitment on
behalf of CharterMason. The strength of the relationship as ‘Trusted
advisor and executor’ cannot be underestimated.